Privacy Policy

1. Information We Collect

Depending on which BSquareTech Service you use, we may collect the following categories of information:

• Personal Identifiable Information (PII): Name, email address, phone number, billing address, and corporate account details provided when you register an account or request customer support.
• On-Demand & App-Specific Data (e.g., HomeGarage):
  • Location Data: Precise real-time geographic location tracking via your mobile device to match you with local automotive technicians and map service delivery.
  • Vehicle Information: Vehicle make, model, year, license plate number, and diagnostic/service history.
• Transactional and Billing Data: Payment details (processed securely via encrypted third-party payment gateways), invoice records, and service order histories.
• Technical and Usage Data: IP address, browser type, device operating system, unique device identifiers, and usage patterns collected automatically via cookies and similar tracking technologies.

2. How We Use Your Information

We process your information for legitimate business purposes, including:

• Fulfilling, managing, and processing software subscriptions or on-demand service bookings (such as dispatching a mechanic to your exact location).
• Communicating with you regarding updates, invoices, security alerts, and customer support tickets.
• Optimizing application performance, enhancing user interfaces, and conducting data analysis to improve our software systems.
• Preventing fraudulent transactions, detecting security breaches, and enforcing our corporate Terms and Conditions.

3. Sharing and Disclosure of Your Information

We do not sell your personal data. We may share information under the following strictly defined scenarios:

• With Service Providers (Marketplace Fulfillment): For apps like HomeGarage, your name, location, vehicle information, and phone number are shared with the specific automotive technician assigned to complete your requested service.
• With Third-Party Vendor Infrastructure: We share relevant data with trusted third-party tools providing secure payment processing, cloud hosting, automated communication, and diagnostic analytics.
• For Legal Compliance: We may disclose your information if required to do so by law, court order, or governmental authority to protect our rights, safety, or property.
• Corporate Restructuring: In the event of a merger, acquisition, asset sale, or bankruptcy involving BSquareTech, user data may be transferred to the acquiring entity.

4. Data Security and Retention

• Security Measures: We implement industry-standard administrative, technical, and physical security measures (including SSL encryption and secure cloud protocols) to safeguard your personal data. However, please note that no digital storage or internet transmission is 100% secure.
• Data Retention: We retain your personal data only as long as your account remains active or as required to fulfill the operational purposes outlined in this policy, manage tax/accounting compliance, and resolve outstanding disputes.

5. Your Privacy Rights and Choices

Depending on your legal jurisdiction, you may hold specific rights regarding your data, including:

• Access and Portability: The right to request copies of the personal information we hold about you.
• Correction or Deletion: The right to request that we correct inaccurate data or completely delete your user account and historical profile.
• Location Controls: You can opt out of location tracking at any time by adjusting the permissions menu within your mobile device settings; however, disabling this will restrict the primary functionality of the HomeGarage application.
• Marketing Opt-Out: You can unsubscribe from non-transactional marketing emails at any time using the "Unsubscribe" link included in our messages.

6. Children's Privacy

Our Services are intended strictly for users who are at least 18 years of age. We do not knowingly market to or collect personal data from children under the age of 13. If we discover we have inadvertently gathered data from a minor, we will purge it from our servers immediately.

7. Changes to This Privacy Policy

BSquareTech reserves the right to update this Privacy Policy as our software ecosystem and service offerings expand. We will notify you of any material changes by updating the "Last Updated" date at the top of this document, sending an email, or deploying an in-app notification. Your continued use of our platforms following an update indicates your acknowledgement of the revised policy.

8. Contact Our Data Compliance Team

If you have questions about how we handle user privacy, wish to exercise your data rights, or need to file a privacy inquiry, please reach out to us:

• Corporate Entity: BSquareTech Data Privacy Desk
• Email Contact: privacy@bsquaretech.com